TimeMoto Support One hour phone assistance

€ 125,00 Excl. VAT

In stock

Directly available after order confirmation

UP AND RUNNING IN ONE HOUR FLAT

Our time and attendance systems are easy to install and use, but we understand that you might prefer expert help to be sure you configure things correctly. We’re happy to walk you through the painless installation of your TimeMoto terminal and software. Pick the date, time and language of your choice, then call in to one of our TimeMoto experts. No call centre here: you’ll be talking with one of our own support specialists, working at our actual office. In 60 minutes or less, he or she will help you perfectly configure your TimeMoto system. Our experts are fluent in English, French, Spanish, Italian and Dutch.

Specifications

One hour of full installation support for TimeMoto clocking in systems
Step by step guidance by telephone by our own TimeMoto support professionals
Installation and configuration of the TimeMoto Terminal and the accompanying PC Software
Available in English, French, Spanish, Italian and Dutch
Choose your best suitable time, no waiting
Optimal configuration of your clocking in system guaranteed
How it works:
TimeMoto Phone Support can be ordered online just like any other product
Upon completion of the order, you will receive a unique ID and verification code from our Orderdesk in return.
Plan your service request using the supplied codes by filling in our online planning tool.
The TimeMoto Expert will contact you by telephone at the selected date and time and will guide you step by step through the complete installation.
Required for installation:
Preferably the phone call is done via a landline.
Access to a computer which is connected to the same network where the TimeMoto terminal will be connected to.
Administration rights on this computer and for your network.
Teamviewer software installed. With this software the TimeMoto expert can configure the terminal in your network.

Product details
- UP AND RUNNING IN ONE HOUR FLAT
  
  Our time and attendance systems are easy to install and use, but we understand that you might prefer expert help to be sure you configure things correctly. We’re happy to walk you through the painless installation of your TimeMoto terminal and software. Pick the date, time and language of your choice, then call in to one of our TimeMoto experts. No call centre here: you’ll be talking with one of our own support specialists, working at our actual office. In 60 minutes or less, he or she will help you perfectly configure your TimeMoto system. Our experts are fluent in English, French, Spanish, Italian and Dutch.
Specifications
- One hour of full installation support for TimeMoto clocking in systems
- Step by step guidance by telephone by our own TimeMoto support professionals
- Installation and configuration of the TimeMoto Terminal and the accompanying PC Software
- Available in English, French, Spanish, Italian and Dutch
- Choose your best suitable time, no waiting
- Optimal configuration of your clocking in system guaranteed
- How it works:
- TimeMoto Phone Support can be ordered online just like any other product
- Upon completion of the order, you will receive a unique ID and verification code from our Orderdesk in return.
- Plan your service request using the supplied codes by filling in our online planning tool.
- The TimeMoto Expert will contact you by telephone at the selected date and time and will guide you step by step through the complete installation.
- Required for installation:
- Preferably the phone call is done via a landline.
- Access to a computer which is connected to the same network where the TimeMoto terminal will be connected to.
- Administration rights on this computer and for your network.
- Teamviewer software installed. With this software the TimeMoto expert can configure the terminal in your network.

1.	Your bank must support the service. If you aren’t sure, ask your bank.
2.	You must have an authentication medium. Maestro payments over the Internet are protected by an authentication medium. Depending on the bank, this may be a card reader, a password, or something else. Contact your bank if you don’t yet have an authentication medium.
3.	You must have received a SecureCode. To make payments over the Internet using your Maestro card, you must have a SecureCode. If you don’t have one, contact your bank.

1.	Go to www.safescan.com and log in to your Safescan account (or create one, if you don’t already have one).
2.	If you purchased your item at Safescan.com, go to your order history and click on the “return request” option. Complete the form to submit your request.
3.	If you purchased your Safescan product from one of our authorized dealers, go to “My returns” and fill in the form to submit your request. (You will need your purchase invoice or receipt for this.)
4.	We will contact you by e-mail as quickly as we can with further instructions on how to return your product. These instructions will include your return label and unique RMA return number. Please wait for these instructions before returning your product to us; without both the return label and RMA number, we cannot accept your return.

1.	Go to www.safescan.com and log in to your Safescan account (or create one, if you don’t already have one).
2.	If you purchased your item using your Safescan account, go to your order history and click on the “return request” option. Complete the form to submit your request.
3.	If you purchased your Safescan product from one of our authorized dealers, go to “My RMAs” and fill in the form to submit your request. (You will need your purchase invoice or receipt for this.)
4.	We will contact you by e-mail as quickly as we can with further instructions on how to return your product. These instructions will include your return label and unique RMA return number. Please wait for these instructions before returning your product to us; without both the return label and RMA number, we cannot accept your return.

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TimeMoto Support One hour phone assistance

TimeMoto Support One hour phone assistance

UP AND RUNNING IN ONE HOUR FLAT

UP AND RUNNING IN ONE HOUR FLAT