customer-service

FREE SHIPPING FROM $39

We offer free shipping for all orders with a value of $39 or more.
30-DAY MONEY-BACK GUARANTEE

Not satisfied? You can return your products within 30 days.
3 YEAR WARRANTY

Safescan products come with a 3 year warranty
PROFESSIONAL SERVICE

Our experienced customer service agents are available for all your questions.

CONTACT

Get support by phone, email, or make an appointment with our support department.

SAFESCAN SUPPORT

Information and FAQ how to set-up and service your Safescan device.

TIMEMOTO SUPPORT

We help you with the installation of your time clock system and software.

1.	Go to www.safescan.com and log in to your Safescan account (or create one, if you don’t already have one).
2.	If you purchased your item at Safescan.com, go to your order history and click on the “return request” option. Complete the form to submit your request.
3.	If you purchased your Safescan product from one of our authorized dealers, go to “My returns” and fill in the form to submit your request. (You will need your purchase invoice or receipt for this.)
4.	We will contact you by e-mail as quickly as we can with further instructions on how to return your product. These instructions will include a unique RMA number. Please wait for these instructions before returning your product to us; without the RMA number, we cannot accept your return.

1.	Go to www.safescan.com and log in to your Safescan account (or create one, if you don’t already have one).
2.	If you purchased your item using your Safescan account, go to your order history and click on the “return request” option. Complete the form to submit your request.
3.	If you purchased your Safescan product from one of our authorized dealers, go to “My RMAs” and fill in the form to submit your request. (You will need your purchase invoice or receipt for this.)
4.	We will contact you by e-mail as quickly as we can with further instructions on how to return your product. These instructions will include a unique RMA number. Please wait for these instructions before returning your product to us; without the RMA number, we cannot accept your return.

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