Contact us

Company information

Safescan UK
Unit 3, New Street Farm
Ashford
Kent
TN23 3DL

Email: info@safescan.co.uk

Opening hours
Monday-Friday
9am – 5pm

Safescan Europe
Heliumstraat 14
2718 SL Zoetermeer
The Netherlands

Registration number Chamber of Commerce: 2713.1933
VAT number: GB 335794568

Bank details:
IBAN: GB23FTSB40625220016426
SWIFT: FTSBGB2L

Could not find the right information in the online support centers?

In that case, please fill out the form below. You will receive a confirmation within a few minutes.

What is your inquiry about?
Subject of your Inquiry: *
Search for online assistance in our support center What is your inquiry?: *

Company Name: *
First Name: *
Surname: *
Country*
Email address: *
Telephone number:
What is your preferred language? *

Company information

Safescan UK
Unit 3, New Street Farm
Ashford
Kent
TN23 3DL

Email: info@safescan.co.uk

Opening hours
Monday-Friday
9am – 5pm

Safescan Europe
Heliumstraat 14
2718 SL Zoetermeer
The Netherlands

Registration number Chamber of Commerce: 2713.1933
VAT number: GB 335794568

Bank details:
IBAN: GB23FTSB40625220016426
SWIFT: FTSBGB2L

FREE SHIPPING FROM £50

We offer free shipping for all orders with a value of £50 or more.
3 YEAR WARRANTY

Safescan products come with a 3-year warranty.
PROFESSIONAL SERVICE

Our experienced customer service agents are available for all your questions.

1.	Your bank must support the service. If you aren’t sure, ask your bank.
2.	You must have an authentication medium. Maestro payments over the Internet are protected by an authentication medium. Depending on the bank, this may be a card reader, a password, or something else. Contact your bank if you don’t yet have an authentication medium.
3.	You must have received a SecureCode. To make payments over the Internet using your Maestro card, you must have a SecureCode. If you don’t have one, contact your bank.

1.	Go to www.safescan.com and log in to your Safescan account (or create one, if you don’t already have one).
2.	If you purchased your item at Safescan.com, go to your order history and click on the “return request” option. Complete the form to submit your request.
3.	If you purchased your Safescan product from one of our authorised dealers, go to “My returns” and fill in the form to submit your request. (You will need your purchase invoice or receipt for this.)
4.	We will contact you by email as quickly as we can with further instructions on how to return your product. These instructions will include your return label and unique RMA return number. Please wait for these instructions before returning your product to us; without both the return label and RMA number, we cannot accept your return.

1.	Go to www.safescan.com and log in to your Safescan account (or create one, if you don’t already have one).
2.	If you purchased your item using your Safescan account, go to your order history and click on the “return request” option. Complete the form to submit your request.
3.	If you purchased your Safescan product from one of our authorised dealers, go to “My RMAs” and fill in the form to submit your request. (You will need your purchase invoice or receipt for this.)
4.	We will contact you by email as quickly as we can with further instructions on how to return your product. These instructions will include your return label and unique RMA return number. Please wait for these instructions before returning your product to us; without both the return label and RMA number, we cannot accept your return.

Contact us

Company information

FREE SHIPPING FROM £50

3 YEAR WARRANTY

PROFESSIONAL SERVICE